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Terms & Conditions

Welcome to EZ-Test.

By accessing or browsing the EZ-Test website, you are agreeing to the following Terms & Conditions. We reserve the right to amend these Terms & Conditions at any time without providing notice to you.

Age Restriction

You must be at least 18 years old to view this website, or make a purchase. By selecting the check box to enter the site you are agreeing that you are over 18 years of age. We cannot be held responsible for the actions of anyone using this website who is under 18 years of age.

Stock & Availability

We try to ensure that all information on our website is accurate. In the event that an item is out of stock at the time of purchase you will be notified so other arrangements can be made.

Pricing & Payment

All pricing shown on our website is in Australian Dollars, and includes GST. You will be billed in Australian Dollars.

Payments are made via direct deposit into bank account details, provided in Checkout. Once payment has cleared, a receipt will be issued, and tracking details will follow once the order is despatched. 

Discount codes

If you are using a discount or coupon code, you must enter it at the checkout prior to making your payment. If your order is paid without entering a code, you are agreeing to pay the full amount for your items. Discounts cannot be applied or refunded to an order after payment has been made.

Shipping

It is your responsibility to ensure your shipping address is correct at the time of payment. We accept no responsibility for lost or delayed items due to incorrect shipping information supplied.

All orders are shipped using Australia Post. For orders placed before 2pm, goods are posted on the day of the order. Orders placed after 2pm will be posted the following day. For metro-city deliveries please allow 2-7 days for regular mail, and 1-3 days for Express Post.
You may need to allow additional time for remote areas, or during peak periods.

This time is an estimate only and not a guarantee of delivery. Unforeseen delays can occur once items leave our warehouse, and are not our responsibility.

EZ Test reserves the right to increase postage charges on any order should we deem necessary (ie. excessively large orders or remote locations). You will be contacted to advise of a change to shipping charges, if required.

Delivery delays: COVID-19

Due to the COVID-19 pandemic, Australia Post are facing delivery delays both domestically and internationally. Australian customers may face additional delays due to interstate restrictions. We apologise for the inconvenience and appreciate your understanding during this time. For further updates on the Australia Post impact due to COVID-19 please visit: https://auspost.com.au/about-us/news-media/important-updates/coronavirus

Returns

We value customer satisfaction. All of our products undergo comprehensive testing to ensure they meet the highest quality standards prior to being shipped. If you receive an item that you believe is defective or damaged, please contact us.

All items must be returned unused, in its original condition and in its original packaging with all parts included. The buyer is responsible for all return shipping costs. The original cost of shipping your items is not refundable.

Change of mind:
If you change your mind about an item received, please contact us at info@ez-test.com.au within 7 days to discuss returning your item and refund options.

Damaged/Faulty goods:
If you feel your item received is faulty or damaged, please contact us at info@ez-test.com.au within 7 days of receiving your item and we will advise further details on returning your item.

Your information

Please see our Privacy Policy for more information.

Contact us

We love to hear from our customers. Should you have any concerns about our terms and conditions, please feel free to contact us at info@ez-test.com.au.

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